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Treat awkward uncomfortable conversations as “learning conversations” to build a happy and successful business.

Everyone wants their businesses to be as successful as possible; they want the best team, the best products and services, the best customers and a fabulous profit. To achieve all of this you have to have a honest and alert lively business. This also means that if a difficult conversation needs to be had, you … Continue reading Treat awkward uncomfortable conversations as “learning conversations” to build a happy and successful business.

Recognise great examples of good business when you encounter them – even in Buenos Aires

When walking around the port area of Buenos Aires with my wife Nadine we encountered two opposite extremes when it came to a pleasant welcome or not to a quality looking restaurant.We first decided to go into a nice looking busy restaurant called Cabana las Lilas, only to wait at the restaurant for over 5 … Continue reading Recognise great examples of good business when you encounter them – even in Buenos Aires