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A nervously expectant visitor to Canada (part 2) including is Thrifty particularly nifty

To Panorama Mountain Village via Sheraton Suites Calgary, Canmore, and Banff A nervously expectant visitor to Canada (Part 2)-& Why Thrifty is not particularly nifty ! Following a great experience of friendly “Canadian Culture”  in Vancouver, we headed for The Sheraton Suites Hotel at Eau Claire Calgary, where I previously received the best example of customer … Continue reading A nervously expectant visitor to Canada (part 2) including is Thrifty particularly nifty

Invitation to Canadian businesses – Please join my ‘Crusade against Mediocrity’

An invitation to Canadians – Who do you know who stands out from the crowd? I am looking forward to visiting friends in Canada in December, when I will be attending the GSS Summit at Vancouver, with Global Speakers from countries around the world I will be writing about my customer service experiences which will … Continue reading Invitation to Canadian businesses – Please join my ‘Crusade against Mediocrity’

Are we spending too much time ‘pole vaulting over mouse poo’ ?

At times like this, even though we are supposedly gradually coming out of our recession, many businesses are quite sensibly looking nervously ahead, trying to be positive, but worried about “the bubble bursting”. I personally believe, and I sincerely hope I am wrong, that Europe (including UK) is still to experience a massive implosion as … Continue reading Are we spending too much time ‘pole vaulting over mouse poo’ ?

Networking does not have to be hard work – if you are organised

Networking is not Net-eating or Net-sitting – it is Net Working Recently I ran another enjoyable session for East Sussex Entrepreneurs at our BBF (Business Builder Forum for Entrepreneurs) at the Grand Hotel in Eastbourne. Disappointingly several members had to cancel attendance at the last moment, but a comment at the end of the meeting … Continue reading Networking does not have to be hard work – if you are organised

Current challenges for SMEs around the world and mistakes being made

Read about a recent radio interview with Michael by Chris Cooper on radio VoiceAmerica In a recent interview with Chris Cooper on VoiceAmerica Radio’s Business Channel, I was asked questions for an hour about the current issues facing my SME clients in the current tough economic climate. Asked about the challenges my clients are facing, … Continue reading Current challenges for SMEs around the world and mistakes being made